Top management ensures that the quality policy:
- Is appropriate to the purpose of the company,
- Includes a commitment to comply with requirements and to continually improve the
effectiveness of the Integrated Management system,
- Provides a framework for establishing and reviewing quality objectives,
- Is communicated regularly within management and understood within the company, and
- Is reviewed for continuing suitability.
The stated quality policy is as follows:
- Define and meet our Customer's requirements.
- Ensure that our Policies and Procedures are clear and concise to reflect what we
actually do.
- Monitor and analyze performance metrics and make any necessary changes or adjustments as
appropriate effecting Customer programs, Customer satisfaction, the Integrated Management System, and/or any
related entities.
- Educate all employees about the linkages between their jobs and Customer satisfaction.
- Ensure effective Customer and internal communication.
- Foster a team approach to problem solving and preventive action by empowering all
employees
to be quality ambassadors.
- Instill organization’s Integrated Management system into the Company's culture and
daily
practices as a long-term commitment to quality, continuous improvement, and customer satisfaction
- >Meet and/or exceed our Customer's expectations through continuous improvement.
- Company’s top management will meet regularly with the Integrated Management system
representative to review and ensure the effectiveness of the Integrated Management System.
- The IMS Manager is responsible for ensuring the quality policy is reviewed during the
Management Review process.